Storage Masters - Chesterfield

Well run facility.

They were super helpful at signup. Clean and great prices. Made it easy to get started and store my stuff!

They are extremely friendly and helpful. Made the process of renting my unit fast and painless.

I rented an RV storage site. The staff was very friendly. They made sure I felt comfortable with the parking situation before signing me up. Easy to get on and off the highway.

Billy was great. Very hot day upon moving in. Provided me help and water as relevant and necessary. The air conditioning unit in my climate controlled storage unit was not functioning on a 95 degree day. Billy called for repairs and I was assured that it would be fixed and working properly within 24 hours. It was not but, was ultimately repaired within the week. This had no reflection on Billy or his service and he was very understanding and made it a high priority and contacted me once things were made right. The things I store require climate control at all times and Billy recognized this as a high priority and solvesd the problem on his end. I was satisfied but would have liked it to be in proper working order a bit sooner. Billy assured me that he is now monitoring all climate controlled units on a daily basis to make sure appropriate heating and cooling are at proper levels...as that is what I am paying to maintain for my valuables.

Excellent customer service. I searched all over the Chesterfield area and Storage Masters had the best price for the unit I wanted - by a LOT. Being able to use the moving truck that Storage Masters has on-site was also extremely helpful in getting everything for my move done in one convenient place. I would recommend anyone use Storage Masters for their storage needs.