I couldn't be more pleased with my experience at this store. They quickly determined the right size for my needs, and had a special in that size offering the first 2 months at half price. Also, they give you a good quality lock at no charge when you move in, and don't charge any administrative fee like the last place I rented. So between the special, the free lock, and no fees, move-in was like $75 cheaper than other places. And the monthly rate is competitive, so it's a great deal all around.
The West Main storage units in Decatur, IL were very helpful. They provided me with many different options for storage space, they were quick to process my lease agreement and Barbie was super nice and even sent me a thank you card in the mail. The best part for me was the moving truck. That saved the day as I was able to use Storage Masters's truck to bring my stuff from home to the storage unit in one trip. I highly recommend Storage Masters.