Reviews

Billy was super; pleasant, informative, helpful. not pushy, gave us bottles of water. Unit was clean and showed no sign of prior drainage, mold, nor other undesirable issues. I feel very comfortable leaving our items there for as long as needed.

Great location to do business with. The on site manager was very friendly and helpful.

Love the area love the hospitality

I have a unit at Storage Masters on Woodford. Billy was very friendly and informative about the units and supplies. The unit was clean upon storing my items and an issue with the door was immediately taken care of by the maintenance man. Also very friendly. The environment throughout the grounds of Storage Masters is clean. When you initially store your things you get a free lock & keys plus use of the move-in truck. If my unit had been temperature controlled I would have given a higher rate to Storage Masters.

This is the second time we’ve stored things at the Woodford location. Billy shows amazing customer service and makes our move-in and use of the storage unit very easy. The units are always clean and ready to move in. Would recommend this location to anyone who enjoys friendly and efficient customer service.

Great service

Very friendly service an clean well kept. Billy is always helpfull with good selection of boxes tape locks exc

Great storage facility, and amazing customer service from Billy! Best place to store in Decatur.

Great customer service from Billy in Decatur il. Clean, and secure! Highly recommended!

Very nice and clean units and Billy was very nice and helpful

Excellent place to do business and the location is ideal.

Safe place to store things

I have rented storage units multiply times over the past few years and most recently several of the climate controled units. I found the staff helpful and professional, the units clean and pest free. The fees and accessibility well explained upon renting each time I rented a new or different unit. I would highly recomend the location and business services provided.

Safe with good 24 hr access

Customer service

Great staff and location!

Great people everyone was so nice.

Friendly clean fast and easy just great place

Great facility for all types of storage needs.

Good Customer service...

Clean Facility. Really nice Management. No tempature controlled storage units.

The best place