Excellent customer service, checking in and out! Getting the unit day-of was no sweat at all! We made our reservation over the phone, and it was all ready for us when we showed up! We did not use the option, but the box truck was available for move in if we had needed! Checking out, we closed on our house the same day our unit was up, so instead of having to pay for an additional month of storage, we were able to prorate, just for the last few days we needed! The box truck was again available for rental, which was super helpful! The manager I talked with was so kind, competent and helpful! No pressure to keep the unit or pay for any longer than we absolutely needed! He provided all the information we needed and was completely helpful over the phone! 10/10, would use this facility again!